The representatives at check-in are extremely good at upselling add-ons to the extent that we purchased on their recommendation the insurance waiver (excess) at an additional cost of €200 for a week's hire. For this extra charge plus of course the hire charge itself, one would have expected the vehicle being provided would be damage free and in pristine condition. But no. The car that was supplied for covered in marks and unsightly damaged on both sides, so what was the point. The vehicle mileage was also high in excess of 56,000 Kms and looked and drove as though it had had a hard life.