I've been hiring cars for nearly 20 years and feel knowledgeable to the tricks that scam you out of money. I always video the car before leaving and after returning and take pictures of the fuel level etc but my they got me on my recent trip 2 weeks ago. I had hired the car via DoYouSpain comparison site and took their insurance out and presented the certificate at the Malaga check-in desk which was acknowledged by the rep. He then told me i'm covered for everything so won't need to check the car out and he just needed to block money on my credit card for fuel and excess which is exactly what i was told they would do. I signed something and was handed the contract wrapped in a Goldcar envelope. As i was eager for my holiday i didn't check the contract details because i thought i was safe from a scam. But i wasn't. The rep had added another load of their own insurance of 209 euros. He'd made me feel comfortable and trust him while he lied to me to fraudulently steal money. I won't be using these crooks again. The car itself need the tyres inflating on the way from the rental garage to my villa and on the second day a warning came up about low oil level. Car probably needed a service which i wasn't prepared to do. Shocking even comparing against other hire companies!!!