The worst experience I’ve ever had: I booked online and verified my license for Key 'n Go, but it didn’t work, so I had to contact the counter for assistance. The representative was not only incompetent but also rude, informing me that I needed an international license and that she couldn’t issue an immediate refund. It was disappointing, frustrating, and a major inconvenience. I ended up going with a more established company and received the professional service I should have had from the start. https://www.tripadvisor.com/ShowUserReviews-g187427-r175138201-Spain.html#