BEWARE of hidden additional charges! When I picked up my car I had already bought and paid for insurance. I was told all that was left to deal with was a deposit for fuel that would be fully refunded once the car was returned with a full tank. They took $331 from my card and told me ALL of this would be refunded. I have now returned from my holiday to receive a refund of only £131. I have now spoken to Goldcar who have informed me this is apparently a £200 charge for ADDITIONAL insurance. This was not at all made clear at the time especially considering I had already paid for insurance. Goldcar are now refusing to issue me with a full refund. I implore you to never use Goldcar. They are scam artists, exploiting unassuming travellers of their hard earned money. I'm utterly disgusted with the poor customer service and lack of clarity when outlining ALL charges that will be incurred.