Ordered and paid for air-con,but car didn't have this.Hard sell re extra insurance,even though we had our own excess policy,was told it would be useless by lady at Lanzarote pick-up desk in airport.Had to leave 11,00 E security deposit.Car was high mileage,noisy and scuffed.Fuel policy was good,however,being full-full.Altogether worst car-hire experience of many.Avoid this company!
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