Very old car, without modern amenities and with missing elements, bad and misleading service, bad attitude of the staff in Bologna Italy. I booked a Fiat 500 and got a Lancia Ypsilon (probably the ugliest car ever made by an Italian manufacturer). You can't rent something like that in the area where Ferrari, Ducati, Pagani, Lamborghini and Maserati are made. And that one had OVER 78,000 kilometers on it, with missing interior and exterior parts and strange engine noises until it warmed up.
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