Worst hire car company I have ever used, total con. The woman manning the desk in Las Palmas was very rude. Lots of extra (£70) charges. The car had dents and scratches all over it. No hub caps. Then to top it off they charged 30 euros for "special clean" even though the car was spotless. They sent me images of the back of the car. I was the only person in the car no one even went in the back yet they sent pics with footprint and dirt on the seats. I questioned the special clean, but they said unless I had pics of before and after they would not even look into my case. In my opinion stay well away from Goldcar. You will see they have over 3000 reviews on eKomi all 5 star, I expect these to be fake as everyone at the airport was very angry at the service received. Do yourself a favour go with another company because after you pay all the hidden charges Gold car will not be the cheapest.