They took £309 from my credit card and that it would be refunded when I returned the car undamaged. They tried to sell me extra insurance which I said I didn't want, as I had already purchased it in the Uk. When I returned home I found that £70 had been refunded on my credit card. I tried to query where the rest was but they refused to deal with me. An absolute disgrace of a company, do not use under any circumstances