I feel scammed, Goldcar offers very low prices until everything is right there, when I pick up the vehicle a few kilometers from the airport to which I am transferred with a van from the company to a checkpoint next to a hotel, the officeman offers me 3 times more expensive insurance than the total rental of the vehicle costs me, it warns me that some clients have problems with the blows of more than 5 cm that they are charged a lot of money to repair those blows, I refuse to take out the insurance because I'm going to hire him at RENTALCOVER for £ 51 for 14 days that the rental he hired lasts. Then goldcar charges me €1617 on my Visa card, from that moment the officeman treats me with indifference and does not look me in the face when I ask about the damage that the rented vehicle has, which is dented and scraped on all sides to explain the meaning of the damage part of the checklist that you have given me because I do not understand it, his answer is I read it to me and it does not explain anything else. When I return the vehicle at the end of the rental they tell me that they will return the €1617 that they have withheld from my visa card after 2 hours, after 8 hours I call the Goldcar headquarters to ask for my money and they tell me they will return me Money between 8 and 10 business days after having delivered the vehicle, upon receiving the money after a few days I am charged almost €30 fuel management which I return full to the top.
After delivering the vehicle they tell me to wait at the door of the hotel where they will pick me up with the goldcar van, the driver of that van is a small man with a very bad mood and very rudeness, when a French gentleman tells him that he is going to losing the plane, the little man speaks to him with very rudeness, in the end I agree that the French gentleman gets into the van so that he does not lose the flight after waiting for several minutes I had to pay a taxi to take me to the airport and not take a risk to miss the flight
The only positive thing I can say is that the guy who checks the vehicle on delivery is a good honest and polite professional.