Great smelling candles but a rip off. I used a scratch off pop up for this order I placed. I provided my cell phone number as well. This isn't my first order with them and I have given them plenty of business so I figured this time let me actually use this discount. It did not reflect on my total that I paid at all. I reached out to customer service and they were very inflexible and did not assist me at all. I sent an email because you cannot call them and the email said I used it already, which is a lie because I never ever provided my cell phone number and upon looking at my previous orders where I spent hundreds of dollars it does not even appear. So I just did a chat with a representative Ava, and she went ahead and told me it gives me a discount for the most expensive candle that it would only cost me $9.99 well I spent more on these candles and she said in the chat she gave me a credit. I started to think wow that seems very nice let me look in my inbox, I did. She indeed gave me a refund all right, a $1 refund. I attached my bill with this refund she provided. I will never buy another candle from this company ever again. They are cold people that do not have live people to speak to and their demeanor for their customers clearly lacks any kind of emotion so I suggest if you want a good smelling candle go somewhere else where you could speak to a live person because these people are absolutely insensitive and insulting. $1 refund are you kidding me on a discount I've never used ever? Do not shop here keep going! Attached is the receipt some of the receipt because the camera could only take so much but I wanted everyone to see the $1 refund that this company issued a customer who spent so much money.