Fresh product often quite poor in quality, with dead herb leaves and dehydrated limes etc. The meals generally have great flavour but the biggest downfall is the amount of plastic! Each individual portion comes in its own plastic wrap to which I agonise over every time I drop it in the bin. They could offer a reduced price box for those willing to eqip themselves with the typical ingredients, such as soy sauce, garlic and onions etc. This would greatly reduce the amount of waste. Alternatively they could seriously look in to bio degradable packaging to win over the eco conscious customers that they are otherwise missing out on.