I decided to give Gousto a try with the current situation so that i didn't need to go out shopping as everything is meant to be included in the box. This was not the case, First box was missing some of the recipe cards and about 8 food items when contacted said they was sorry and originally offered a 1.50 refund for items that would cost more than that and would mean i had to go out to get them which defeated the whole point in the box in the first place and they said the recipe card could be read online which wasnt useful as i struggle with reading from a small screen even with my glasses on. decided it was probably just a mix up and hoped next weeks would be better. which it wasnt. again items missing no recipe cards except one and produce wasnt good quality at all. contacted asked them to come and collect the box, cancel my order and refund, was offered £10 and told to print the recipes off. no printer and difficult to get things printed in the covid 19 situation. requested a call back from a manager. next week another box arrived. emailed to tell them this was meant to have been cancelled and shouldnt have received it and still no callback or refund. then today recieved another email to say they have ordered another 4 recipes so i called straight away and after 2 lengthy phonecalls was offered a partial refund. 2 recipes we cant eat as they include fish and one of us have a fish allergy. customer service is shocking all they seem interested in is taking your money. extremely disappointed as the recipes looked great online. there excuse is its very busy and they are struggling to get good quality produce. Surely if thats the case then stop taking orders you cant fulfil. WOULD NOT RECOMMEND TO ANYONE UNLESS YOU LIKE POOR QUALITY VEG AND STILL NO RECIPE CARDS