I used gousto for 6 weeks, and three boxes out of the six I ordered had missing ingredients. They kept offering £2 vouchers off my next order. Insulting.
Yes, the recipes are great and I thoroughly enjoyed the experience of cooking great food at home, but if your value prop is providing ingredients and you can't do that effectively, then you are a pretty useless service. I am not paying so much money per week for fancy recipe cards.
Considering that so many more people have had the same terrible experience, it's best to steer clear of gousto until they get their act together.