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Anonymous
Gousto have defrauded me out of £47. I resubscribed to Gousto yesterday 7/7/21, selecting to receive my first box on 18/7/21. Today I received a notification that my box had been chosen by a chef and was arriving 11/7/21. I then went on my app and saw that I was also due for a box to arrive on 12/7/21! I cancelled this box straight away but too late for the 11/7/21 which I am told 'cannot be cancelled'. I never signed up to this box and do not want it. Customer service are refusing to give me my money back.
3 years ago
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Gousto has a 2.4 average rating from 726 reviews