Been a happy Gousto customer for years, I love the variety of recipes and it encourages us to be more adventurous in our cooking. I switched to Gousto from HelloFresh because the HF deliveries were unreliable. Recently however quality control has totally gone. Every week there are ingredients that are either rotten or end of life, or the wrong ingredient. Once we had the wrong recipe bag altogether. Their solution is to offer a refund of £1 for the bad ingredient, but that doesn't solve the problem of how to make a meal without an ingredient that is sometimes a key component to the recipe. So I've had enough, I've made complaints but still it continues, so going to just buy the ingredients from local supermarket each week and use the recipe cards we have collected over the years. People are clearly putting veg into a box that is not fit for consumption, it's clearly visible, and still it continues.