Started off well - good recipes and deliveries arrived on time. Latterly some minor issues with food quality for which we received reimbursement. Last week, box did not arrive and when I contacted gousto they just sent an automated incident number but have had no contact despite paying for this box. Contacted them again and received a different automated incident number so have cancelled with them. Good service as long as things go well but beware as you’re left high and dry if things go wrong! Disappointed!