We had a negative experience related to the 1. Quality of the food, 2. Customer service who are based in the Phillipines (there were people laughing discourteously in the background while we were on the phone), 3. Poor communication 4. Delivery - one box wasn't delivered, then the following week it was delivered 5 hours after the delivery slot Gousto had told us. The vegetables were limp on arrival. I do not recommend.