I cancelled my subscription back in September. I’ve had an email from PayPal with a gousto payment of nearly £50 for a box I didn’t order, I didn’t choose, I had no reminder email or no correspondence from gousto to even know that it was an up and coming delivery time or date. I rang and he said we can see you opened an email with information about this order! Which is utter rubbish I haven’t had a single email- I’ve checked junk and my deleted to triple check and there is nothing I am currently off work poorly with 2 young children, I’ve been offered 40% refund but that’s not good enough. This is not a box I ordered or requested and I’m now nearly £50 down. The food is also of meals I wouldn’t of chosen. So it literally is money I can’t afford down the drain. I’ve literally just sat crying after getting off the phone. This isn’t good enough.