I really like the idea of gousto and the recipes are good but the courier service is awful. On two occasions, the delivery driver didn’t knock on the door, ignored our delivery instructions, dropped our boxes from height on the floor. The first time this happened, I raised a complaint and gousto said this would be handled. The second time, it wasn’t. The delivery eh driver looked in our living room window, saw we were in and dropped the box from height at our door. I opened the door and tried to speak to the delivery driver but he repeatedly ignored me and drove off. The response from gousto when I called to tell them was poor - just an apology and another promise that this would be resolved. We no longer will order from them, it’s really disappointing.
8 months ago
Gousto has a 3.24 average rating from 279 reviews

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