I started using Gousto back in January to kick start a bit of a focus on cooking from scratch and budget control. I'm really pleased I did as it has been so useful having whole meals delivered during lockdown. The vast majority of meals are great and it's so much easier that everything just comes ready to cook. I've had a couple of issues with damaged veg and the very occasional piece of food that is past its best but Gousto has refunded me some of the costs. I have more problems with delivery as they use a really bad courier company who either leaves our box in the wrong place or throws it down so hard that food is squashed and ruined. They have also turned up so late on a couple of occasions that I can't use the food to cook that night's meal. However, one of their customer service team helpfully suggested I change my day for a different experience - different courier and a day earlier so I am not worrying about it turning up late. These are minor issues and I still prefer Gousto to having to meal plan and order all the food from the supermarket. I do use another box delivery service as a backup and I prefer Gousto recipes on the whole - the variety is great.