The service used to be great but this changed majorly. They paused my subscription for four months due to coronavirus and reactivated our of the blue without my permission, refused to give me full refund, I agreed to 50% refund a months ago. Refund is still not processed and they stopped responding to my emails. On top of it their delivery driver refused to comply with coronavirus rules in our development, threw a box at reception and upset the lady at the reception to the point she called me in tears to complain. I reported this to gousto, they promised to investigate and again never got back to me despite three reminders. I am done with this company for good.