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Anonymous
Unfortunately I cannot leave zero stars. I have enjoyed 3 Gousto boxes and then I cancelled a few weeks because I knew that I wouldn’t be eating at home (holidays and shifts work etc). I received a box on 7th September despite cancelling the order. I would have just kept the box because I had been happy with the products previously, however I am a coeliac and every item in the box contained gluten so I couldn’t eat any of it. When I contacted customer service I was told that I had to pay half of this box because it had been dispatched, so I have had to pay for food I didn’t request and cannot eat. It’s such a shame because we had enjoyed some of the meals but I don’t trust them enough to order from them again.
4 years ago
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Gousto has a 2.4 average rating from 727 reviews