Mark
Excellent idea, Terrible service. Gusto is perfect for those full time workers who struggle to get to the shop or are sick and tired of eating the same stuff day in day out. Me and my partner have basic cooking skills so it’s actually quiet rewarding when you make something that’s so tasty... HOWEVER, a massive let down on gustos behalf, that could result in us cancelling our subscription is over the past 4months (16 meals, 4 meals a week) a large majority of Ingredients has been missing. Nothing major but this means driving to the shop to buy it. Defeats the object, If I’m driving to the shop I may aswel buy all the ingredients from the shop. This is extremely frustrating and gusto seem to give you pennies back for there mistake. My brother has been using gusto for a long time and the other week he found a hole in the raw chicken breast bag just before cooking for his family. Not so bad finding this issue when unpacking when you first receive the delivery but to find this just before you start cooking tea, after a hard days work is just a let down. On this occasion gusto refunded him £6. Not a lot considering the outcome could of been food poisoning. We all make mistakes but it is a recurring issue with gusto. The meals are not massive (like a Granmar’s portion), we find our selfs hungry a couple of hours later and just for the record I’m 5ft 9 and 12.8 stone. The meals are definitely healthier and would be great to loose a few extra pounds and there is lots of veg amongst other ingredients that we would not normally add to our diet. The delivery is spot on, every Sunday they deliver your food and they give you a 2 hour slot. The boxing is all recyclable material and has I’ve packs inside to keep your produce fresh. We will see what the up coming months bring. There are lots of similar food company’s out there. If this issue keep happening then I’m afraid we will be jumping ship.
3 years ago
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Gousto has a 2.5 average rating from 682 reviews

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