Ordered online, an expensive battery to be fitted to my Audi, I am now waiting over three weeks for the battery to be delivered to the store! They sold me a battery they did not have in stock! Absolutely no customer service, having spoken on live chat I was to have an update the following day by email or from a member of staff, neither happened! No staff at the store able to update or find out when I might expect to receive the battery I paid for three weeks ago! Not able to refund, I get the clear impression they they just don’t care! Better to stick with smaller more efficient local companies, Halfords just to big and no longer care. I was willing to pay the inflated price as I needed it quickly, please be very careful when buying from this company (Halfords, Belfast)