Disgrace! Ordered an item for my son’s bday a month ago and still not received! DHL website wasn’t working to change delivery options (have screen shots as proof), no one to talk to on automated phone line. Have rang Halfords various times over the last month and each time had empty promises that someone will get back to me within 48 hours, no reply to my emails either. One upset little boy and one furiously frustrated Mum! Halfords have essentially stolen my money and have told me they don’t have the power to refund me on the phone - then how else do I get it?!! I have received no refund, no item, and no contact. Appalling!