Do not buy a Xiaomi scooter from Halfords - they are unsuitable for the English winters. I have previously had good experiences with Halfords, which is why I chose them to buy my first electric scooter from them. They provided a 2 year warranty against the product (which retailed at £469). However, in less than 6 months the product has stopped working and when returned for repair I have been advised that it will cost £285 to fix because 'the damp and condensation in your area can produce condensation in the battery resulting in liquid damage' which is apparently not covered. I tried to write a review of the product on the site but they will not let me do this so this is the only way I have of sharing my poor experience to avoid others making the same costly mistake. Very disappointed by: 1. poor information regarding product limitations prior to purchase 2. bad customer service experience regarding product fault 3. review censorship - all information is accurate and as quoted by Halfords so not publishing negative reviews misleads future customers regarding product performance and limitations I certainly wish I'd been made aware of its unsuitability to the English winter before wasting £469.