Terrible customer service , ordered motorbike battery 3 months ago, still not here, still have my money. A call to speak to store gets you an international call centre that tries to connect you always fails to put you through. Chased for 8 weeks.
Filled in online complaint form, still no return even though I now have a case number, chased again and called in store ‘again’ , finally had the manager of the store call ‘George’ who promised me a battery , e-receipt came through , called in store to pick up, not there, asked to speak to ‘manager George’ …to be told there isn’t a ‘George’ , sent email to ‘customer services’ no return as yet , sent email to ‘Head office’ no return as yet ……SHAMBOLIC
3 years ago
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