I didn’t receive my full order, I only received one thing and I ordered 5 things. I contacted uber support right away and they didn’t respond to me until 6 hours later. They said they would let the merchant know what they could do better, they did not help me at all so I messaged again and they said they could not give me a refund because of their policy, but then I saw they give refunds for missing items on there uber help website. This message was again 10 hours later I sent my message and then when I went to message them again it said I was out of the time frame for a refund because I didn’t message in time but I messaged right after my order was “delivered” and they took forever to respond making me not be “eligible” for a refund and still did not help me nor give a refund. Am I suppose to pay for something I didn’t even receive? I am very disappointed with this service, I thought they would follow their website and make it right.