Took Uber from my home to the airport this week (Sept 2022). Didn't realise I had to tell the driver to take a non toll route which we could have done as we had plenty of time to do so. Maybe it's my fault. I ended up being charged extra $13 for tolls on the trip and then reservation charges and something else. Ended up having to pay $20 more than the original quote. Uber does not have anywhere in its website to complain about this sort of thing. I'm really upset.
2 years ago
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