1 star too many. Uber and Uber EATS will not allow a review, clearly for obvious reasons. Uber eats app is terrible and WILL NOT allow the consumer to review the order fees prior to submission. Yes I submitted my order seeing the basic order fee and tip but NOT other fees associated until after it's placed. I tried to cancel immediately after but there is no option. I call and told they can't refund my money. I said fine, then deliver the food since 80% of the charge is the fee for canceling. NOPE, "Mary" said she can't because they can't assign a delivery person at this time. A supervisor would not get on the line and I was told AFI would call me back because there was no way to transfer my call, really?? No call back. Just terrible all around and a permanent story I will tell going forward.
2 years ago
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