After an hour of waiting for an order, I spoke to the driver and they said the place I ordered from wouldn't give him the food. Got on to support, 20 mins later I get a reply saying everything is fine I just have to wait and to use the app. I tell them what the driver said, including the message the driver said, they just said wait for the food. I tell them nope you need to help me, they say wait. I flip out saying the place I ordered from I'd now closed so clearly I need help, I then tell them 3!!! Times it's closed and they still try calling the place to see why the order hasn't left, they then tell me the people at the place won't pick up. I repeat for a 4th time it's because its closed you idiot, then they just reply with, I've refunded your order goodbye. And end the chat. This is about the 10th times I've had awful service with them. Avoid them at all cost worst customer service ever, literally morons.