I want to give 0 stars or even negative 5 stars for providing such a terrible customer service. I was charged $9.99 for the last 10 months and I never subscribed for UberOne. The customer service team is responding saying someone will contact me in the next 24 hours but I have not received any calls after following up with Uber for 6 times. There is no helpline for riders and Uber is expecting everyone to chat with a Chatbot. TERRIBLE COMPANY WITH RUBBISH CUSTOMER SERVICE.
1 year ago
Uber Support has a
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average rating
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