Encourages customers to tip-bait. Uber offered me specific amount for an order including a generous tip, and the customer removed the tip after delivery. Called support because I delivered food on time with no problems, support was extremely rude, telling me “tips are based on customers”. I told them that it’s not okay to offer me pay and then pay me less when I did the job with no issue, and the “supervisor” hung up on me. Taking these guys to small claims, if nothing else it costs them more to pay a representative to defend them than it costs me to file. Crazy that they treat drivers like this.