On May 7th, I took an Uber ride and my fare was unexpectedly adjusted from $7.72 to $218.52. Despite reaching out to four representatives over the phone and sending multiple messages through the app and email, I have yet to receive an explanation for this significant increase in charge. They just keep telling me to look at the live chat, and a rep will respond when available.
This was a short 5min ride with no issues. Still waiting for a rep to get back to me. It’s been over four hours and no one has gotten back to me.
1 week ago
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