Holidays Autos are a despicable organisation with extremely poor customer service. Through no fault of my own the UK implemented a further lockdown causing my flight to be cancelled and rearranged for 14 days early. Holiday autos refused to accept this as exceptional circumstances and refused to refund the 14 days of unused car hire. This, despite the actual hire company of Sicily by Car formally advising holiday autos of the early return and not passing on the charge to holidays autos. Do not use this hire car website - Holiday autos, they just operate unfair business practices.