I could not believe it is happening.. arrived in Miami airport , waited for shuttle , after 15 min of waiting called the number provided in reservation and the answer was - “ sorry , we don’t have a car for you” . To my question, “how come? I have a reservation ???” , the answer was “yes , you have reservation but we don’t have a car….” To my question “but I paid paid even for the reservation and it was confirmed …” , the answer was - “yes, you paid for reservation only - it is not full amount - so why to worry …” It was a start if of my family vacation…. If you don’t want such surprises - don’t even try this company …