This company is a robbery! never ever rent from them. They cheat on customers and do not reimburse them while the car rental companies refuse to accept the cards of the customer as the warranty. The play on the fact that they need absolutely credit cards and they do not accept debit cards. In France we only have debit cards (that we call credit cards) but actually we do not do any difference as soon it is Mastercard or Visa. After 12 hours flight, I waited at least 1h to be picked up at the airport of Cancun to get to the agency office and then stood 2h in the line to get a refusal by the car company MAS to get the car. They started to ask for more money (2 times more that the price of the rental!!!) for their insurance and refusing accepting my banking cards. This car rental company also does not accept the AXA full insurance that I paid on Holidays rent website!! contacted holidays autos that gently refused me to get my money back...stealing company. My colleagues who rented with another rental car company had no problem with the rent. Here what they do to the customer is an official robbery!! Avoid them!