We have just returned from Disney with a party of 10, so ordered a 12 Seater Mini bus from Holiday Autos back in June. When arriving at Orlando airport after a full 15 hours travelling we were told that Budget no longer had 12 seaters in their fleet of cars. We were offered 2- 7 seaters which was no help to us as we only had ONE Driver. So for the 3 weeks we were in Orlando we have had to make double the amount of trips backwards and forward to each place just to get everyone in our family to the right place. Now being home are being told that because we landed late that's why the 12 seater was not available for us, not that they DON'T DO 12 SEATERS anymore.The difference between a 7 and 12 seater is around £1000.00 if not more and that is what we won't refunded !!!! for all in inconvenience and having to except a much smaller car.