I have no idea who is leaving positive reviews for this company. I can only guess it is their employees. Please check out holiday autos Facebook page. It is riddled with complaints all of similar nature's. This company is a complete scam. We rented a car through holiday autos, they are the brokers and centauro are the actual rental agency. We paid online £738. On holiday autos page it clearly states that all you need to present is a drivers licence and a credit card. Upon arrival at centauro both of these things were presented. We were told they do not accept american express. We were not offered the option to change the name on the booking so as to use a different credit card, we weren't offered a voucher. Nothing. We were simply told to contact holiday autos. We did this straight away, to be told we had to open a case online. We did this and were told we would be contacted within 3 days. We then received an email 3 days later to be told it was after the pickup time of the car so weren't being refunded anything. Obviously we phoned holiday autos. They explained they weren't aware that centauro didn't accept american express, however they still weren't refunding anything. I asked for a voucher for some of the money back in credit. I was refused. I was stone walled. I was told to open another case, I did this. Only to repeat the whole infuriating process over again. The company just plan to annoy you out of your refund and by taking no action. After this scam was pulled on us I researched the company. The Facebook page is a very interesting read. People who's flights were delayed turned up to collect cars only to be refused, people's who credit cards had their first names as initials were refused even though their licence and passports confirmed first names. This company is a complete scam. They are gangsters. Who will Rob you of your hard earned money and give nothing in return. Under consumer law in the UK this is illegal. I paid for a service I did not receive and I provided everything I was asked for. I am pursuing this legally with my lawyer. I refuse to let companies like this get away with robbing innocent people. Please do not believe one single positive review on this page. Check out their FB page where the actual public have placed their factual reviews. Stay clear!!!!!