I booked a car through the site and when it came time for the car pick up i got charged 3000EUR deposit where i was only supposed to be charged 1400EUR deposit. I conacted their customer service and they were not able to help me out what so ever. I did not mind paying the deposit if i did not have any other rentals coming up for my trip but i did and when it came time for the next rental my credit card got declined. Well i had to pay 200EUR in addition to my next rental due to the huge amount being held on my card so my next rental can get paid. I contacted Holiday Autos in regards to reimberse me for the extra charge i had to make and clearly they said the payment was not made through them and they cant give me any money back. They did offer me a 20% discount on my next rental that is worth $30. I decline it since i will never ever rent with them again. That company lies and steals from customers. Do not use them at all. It will be problems all the way.