I rented a car for a week on my vacation in Italy. Rental company Holidays Auto. It is a broker, because the actual rental company is Cartrawler and the pick up is with even another desk at the airport. I also included an insurance to eliminate the own risk to €0,00. Upon arrival at the airport, the guys at the rental desk, asked me a claim on my credit card of €2200, an insane amount for a mid class car. And although I had thw insurance, broken windows or flat tyres were not included in the insurance. My credit card refused the insane booking obviously. I couldn't share the amount with my wife because the claim on the credit card had to be on same name as the driver. The rental company Cartrawler could not be reached by phone, just whatsapp. Eventually, the service desk employee found a phone number on internet. I called them, explained the situation but the girl on the other side of the phone couldn't help me. I asked wheter cancellation of the car was possible but it was not. I didn't want to end up this disaster with paying €2200 to this unreliable guys for some damage not caused by myself. Eventually I left the service desk with no car and moved to a neighbouring car rental where I hired a car for something more, but no hidden tricks. Do not hire from holiday car or car trawler. They seduce you with low prices but Penny wise, poun foolish still aplies!