Extremely Disappointing Experience with Holiday Autos My brother booked an SUV through Holiday Autos for a 6-day rental, and the entire experience was incredibly frustrating. At the scheduled pick-up time, he tried calling their support multiple times, but no one answered. There was no clear guidance or assistance available. The only way to communicate was through a web chat, which wasn’t obvious or accessible in a timely manner. By the time he found it, they had already marked the booking as a "no show" and cancelled it. What’s worse is that there was no flexibility or empathy shown in resolving the issue. It felt like the system was designed to fail customers at critical moments. The lack of real-time support, poor communication, and rigid policies caused unnecessary stress and financial loss. It’s deeply disappointing to see a company profit from situations where customers are left stranded and unsupported. I would strongly caution others to think twice before booking with Holiday Autos.