Gave 1 star as zero not an option
You pay for a rental car plus excess for a 8 day period
You turn up at the destination within the booking period to find your car has been cancelled without informing you
They refuse a refund
WHY you’ve paid for the rental in FULL for a period of time
You’ve not abused the rental etc etc
They still won’t refund you
I’m sure they have rented the car again otherwise WHY is the product you’ve paid for and rented not available
Total lack of any customer service
If you feel it’s ok to pay for something for a period of time and NOT receive it then go ahead and rent from this very very shady company
I definitely won’t go anywhere near them again or AVIS who were the company Holiday autos rented the car from as they didn’t give a damn either
4 weeks ago
Holiday Autos has a
1.1
average rating
from
527
reviews