Completely Unprofessional and Unethical Service I had a terrible experience with Autoholidays. I paid 11,000 DKK for a 14-day rental, but due to a massive forest fire in Marseille, my flight was canceled twice, making it impossible for me to pick up the car on time. Despite trying to contact Autoholidays from 13:00 to 15:15 without success, I finally reached someone who told me, bluntly, that I had lost the car because I wasn’t there exactly at 15:00. This is outrageous and unacceptable. They show no compassion or flexibility for extraordinary circumstances like natural disasters. Instead, they dismiss us and refuse a refund, claiming it’s their policy. Their behavior is unprofessional, and they seem to be operating in bad faith. Their refusal to understand the situation and their lack of empathy is shocking. I strongly advise anyone considering using Autoholidays to think twice. Their customer service is appalling, and their policies are unfair and potentially illegal. Avoid at all costs!