Stolen booking money - I made a reservation through Holiday Autos, came to the desk the next day and the lady, being nice to me, offered me a different car as it had unlimited miles per day and we were planning to do a lot of miles, so it would be cheaper for me which I, of course, accepted. She told me to call Holiday Autos and ask for a refund for the original booking as she would change my booking. I called Holiday Autos and the agent (Steven) told me he had no reason to refund my booking. This is unacceptable - Holiday Autos kept my 75 USD for nothing.
6 years ago
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