No record of my pre-paid, “confirmed” car rental booking at the partner desk at the airport. Wasted whole day at the airport and left on public transport. Lost out on hotel accommodation as that was a 3 hour drive and not accessible on public transport. Approx $500 was debited from my credit card and no assistance offered from Holiday Auto customer service other than fill in an online form. The customer service advisor also implied it was my fault the booking didn’t go through and that I hadn’t followed procedure.
6 years ago
Holiday Autos has a
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