DO NOT USE THIS COMPANY. I used Holiday Autos to hire a car recently (my first ever car rental) and their inability to provide accurate information and miscommunication has resulted in me being overcharged by 4x the original amount I was supposed to pay with 'Ok Rent A Car'. Additionally, I was left stranded in Santander airport in the middle of the night, feeling very uneasy and upset. Having sent email after email, wasting hours of my time, I have just been informed that I will be receiving NO refund AT ALL and they haven't even bothered to try and understand my situation or where I was coming from. I am appalled by the customer service I have experienced and I will NEVER use holiday autos again.