Stay away from this company. I had the unfortunate luck to rent a car online to visit Salzburg from Vienna city but I had to go and take the car from Vienna Airport because it is much cheaper there. I made the reservation with debit card (first foul of the company that allows you to make the reservation with a different card instead of the original credit card that was needed). I did the trip from Vienna city to the airport and I arrived at the car rental company only to be informed that I cannot rent a car with a debit card. They didn't give me a refund or even canceled my reservation because of their 48hr policy (I did the reservation the same day). They didn't even give me an alternative solution. This is definitely a fraud to get money. They shouldn't allow a reservation with a debit card. I lost my money and they only gave me the insurance money after I showed how disappointed I was. And of course I lost my trip. Truly a HUGE DISAPPOINTMENT.