Stay away from them. Made a booking which was 100% cancellable up to 48 hours before booking. When I cancelled the website only gives you one option which I ticked and now I have a voucher for £695 (they have had my money for over 6 months) and I can't use because of Covid19. They are refusing to give me the refund promised on my original booking. Professional customer service staff but absolutely no customer service. Just interested in keeping the money. Daylight robbery!! Avoid using them at all costs.
4 years ago
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