I had to cancel my trip to Sardegna back at the beginning of June because of Covid 19 and I have followed the procedure on the "manage my booking" website of Holiday Autos to cancel my car hire. I have now checked my credit card statement to see if they had reimbursed my money and they haven't. It turns out my booking hadn't been cancelled even if I had request them to do. What a rip off! I will never use this company again and you should do the same. They can't be trusted. They want you to use their website to cancel your booking so that you can't prove you did cancel. Completely dishonest and unethical.